Question 1

How do I book?

Accepted Answer

To inquire about our services, please fill out our event questionnaire on the "contact" page of our website.

Question 2

What is the best way to contact you?

Accepted Answer

You can contact us via email at rnbs.events@gmail.com (rnbs.events@gmail.com)or by phone at 347-377-2187

Question 3

How much is the delivery & installation fee?

Accepted Answer

Our installation fees are included in the package price.

Our delivery fee ranges depending on location.

Question 4

Can you replicate the set up in an inspirational picture?

Accepted Answer

At RnB Events we specialize in creating custom designs that are tailored to your individual needs. We love getting to know our clients to ensure that your unique vision comes to life, and therefore we do not replicate set ups from other event decorators. We are more than happy to show you similar designs and styles with our personalized RnB touch.

Question 5

What areas do you service?

Accepted Answer

NYC, all 5 boroughs 
Westchester, White Plains, Yonkers 
Long Island 
New Jersey 
Connecticut 
Pennsylvania

Please note that our delivery fee ranges depending on location. Please inquire with us for an exact cost for delivery.

Question 6

How far in advance should I book?

Accepted Answer

We recommend securing your event date with us as soon as possible to ensure availability. However, if you require last minute services please contact us and we will do our best to accommodate your needs.

Question 7

Can I book the week of the event?

Accepted Answer

Yes, you can book the week of the event. However, we recommend that you book as far in advance as possible to ensure availability. We do not guarantee availability for last-minute bookings.

Question 8

What payment methods do you accept?

Accepted Answer

We accept payment via Zelle, credit/debit card, money orders, checks and cash.

Question 9

What is a mock up? Do you create mock ups?

Accepted Answer

A mock up is a digital sketch of your event decor that allows you to visualize the final look and make changes as needed. Our mock ups are an essential part of the design process and help ensure our clients are completely satisfied with the end result.

We are happy to provide mock ups after your event date is secured with us.

FAQ